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How to Build Rapport Remotely Before Starting a Negotiation

An MSF staff uses a satellite phone to make a call in Tiaty, Baringo County, Kenya. (Photo: Paul Odongo/MSF) The Centre of Competence on Humanitarian Negotiation (CCHN) has recently launched…
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How Peer Support Helps Frontline Negotiators

Qadir Assemy, Head of Office for WFP in Herat province, Afghanistan, talks about the challenges and dilemmas that negotiators face, and the importance of managing stress in their work. He…
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The Importance of Avoiding Damage that Can’t Be Undone

Innocent Sauti, Head of Programme for WFP in Myanmar, talks about the challenges that come with his work on the frontlines while emphasizing the importance of preparing the staff with…
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The Benefits of Investing in Negotiation Skills

Caitlin Longden, Senior Programme Officer for the United Nations Mine Action Service (UNMAS), talks about the benefits of investing in negotiation skills. By investing in these skills, negotiation teams have…
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The Better We Are Prepared, The Less Risks We Run

Mónica Bucio Escobedo, UNICEF's Chief of Field Office in Venezuela, shares how practical negotiation tools help strengthen humanitarians' capacity to operate. She explains why being prepared reduces risks for her…
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