Table of Contents

Introduction

Introduction to the CCHN Field Manual

On the Origins of the CCHN Field Manual

On the Role of the CCHN Community

On the Planning of a Negotiation Process

Quick Guide on How to Use the CCHN Field Manual

1 | Role and tasks of the frontline negotiator

Module A: Context Analysis

Tool 1: Gathering Quality Information About the Context

Tool 2: Drawing the Island of Agreements

Module B: Tactical Plan

Tool 3: Fostering Legitimacy and Building Trust

Tool 4: Determining the Typology of a Humanitarian Negotiation

Tool 5: Drawing the Pathway of a Normative Negotiation

Module C: Transaction

Tool 6: Creating a Conducive Environment for a Transaction

Tool 7: Clarifying the Terms of the Transaction

Tool 8: Addressing the Human Elements of the Transaction

2 | Role and tasks of the negotiator’s support team

Module A: Analysis of Interests and Motives

Tool 9: Analyzing the Position of the Counterpart

Module B: Identifying Your Own Priorities and Objectives

Tool 10: Identifying Own Priorities and Objectives

Tool 11: Exploring the Common Shared Space

Module C: Network Mapping

Tool 12: Network Mapping and Leveraging Influence Among Stakeholders

Module D: Designing Scenarios and Bottom Lines

Tool 13: Identifying the Shared Benefit of the Negotiation

Tool 14: Evaluating Cost-Benefit of Options

3 | Role and tasks of the negotiator’s mandator

Module A: Considering the Strategic Objectives and Mission of the Organization

Tool 15: Design of the Mandate

Tool 16: External Communication Around the Negotiation Process

Module B: Considering Institutional Policies and Red Lines

Tool 17: Identification of Red Lines

Annex

On the Competences of Humanitarian Negotiators

Overview of CCHN Toolkit on Frontline Humanitarian Negotiation