CCHN Toolkit on Frontline Humanitarian Negotiation

Through a series of in-depth interviews and informal exchanges with humanitarians form around the world, the Centre of Competence on Humanitarian Negotiation has gathered a unique understanding of humanitarian negotiation practices. Drawing on these first-hand experiences and insights, the CCHN developed a comprehensive toolkit for those who conduct humanitarian negotiations for the purpose of assisting and protecting populations affected by armed conflicts and other forms of violence.

CCHN Field Manual

The CCHN Field Manual on Frontline Humanitarian Negotiation offers a comprehensive and systematic method for carrying out humanitarian negotiations. The manual includes a set of practical tools, drawn from field practices, and a step-by-step pathway to plan and implement negotiation processes in a structured and customized way.

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CCHN Negotiator Handbook

The CCHN Negotiator Handbook offers the collection of updated CCHN tools for direct use in current negotiation processes. It outlines how to apply each tool of the CCHN Field Manual with background guidance and step-by-step instructions. All tools are provided in full-page printable format. The CCHN Negotiator Handbook also serves as the point of reference for participants during the CCHN Peer Workshop.

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CCHN Facilitator Handbook

The CCHN Facilitator Handbook provides all the information and references needed to facilitate a peer workshop with members of staff on humanitarian negotiation. It assists CCHN facilitators as they build their own skills in presenting and using CCHN tools and methods. The CCHN offers regular training sessions so that CCHN members can work to become certified CCHN facilitators.

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CCHN Negotiator Notebook

The CCHN Negotiator’s Notebook is designed for note-taking during meetings and includes fact sheets related to humanitarian negotiation and templates from the CCHN Field Manual on Frontline Humanitarian Negotiation. With the CHNN Negotiator Notebook, users always have essential negotiation tools and concepts to hand.

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CCHN Connect

CCHN Connect is a community-powered online forum on humanitarian negotiation. It provides a platform for humanitarian professionals to discuss challenges and dilemmas of humanitarian negotiations and connect with peers from around the world. The forum is packed full of interviews with frontline negotiators, blog series, research papers and more.

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CCHN Case Studies

The CCHN Case Studies present the application of the negotiation tools of the CCHN Field Manual to real-life situations from the field that have been synthesized and decontextualized for the purpose of the exercise and maintaining confidentiality. Each case study takes the reader through a negotiation process, illustrating the implementation of key tools at the different stages of the process.

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CCHN Negotiation Tools

CCHN Negotiation Tools featured in the CCHN Field Manual have been adapted and made accessible for the the every-day use in field operations. Each negotiation tool can be previewed online and downloaded for the every-day use in the field.