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OUR RESEARCH

The Centre of Competence on Humanitarian Negotiation (CCHN) supports humanitarian professionals who negotiate assistance and protection for people in crises.

We do this by providing humanitarian professionals with a safe and confidential space to exchange on their practices and develop humanitarian negotiation skills through experience-based learning opportunities.

Together with the members of our community, we capture and analyse current negotiation practices and develop strategic negotiation tools.

Browse our publications

THEMATIC RESEARCH

With members of our community of practice, we capture and analyse on-going negotiation practices.

We conduct interviews with humanitarian professionals working in the field, review literature and evaluate the latest tools and negotiation methods.

Our research aims to support humanitarians by providing them with cutting-edge negotiation strategies and solutions.

We regularly conduct research on the following topics:

Negotiating humanitarian access and security
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Negotiating healthcare in crisis
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Humanitarian diplomacy
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Port-au-Prince. Haitian Red Cross ambulance responding to a call.
Negotiating with gangs
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Negotiating with state- and non-state armed actors
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Diversity and legitimacy in humanitarian negotiations
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Negotiating under pressure
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Communities at the centre of negotiations
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Woman with the ICRC emblem shakes hand with a masked man.
Negotiating protection outcomes
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Negotiating in displacement contexts
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Negotiating with the help of interpreters
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Negotiating in disaster contexts
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RESEARCH OUTCOMES AND GUIDANCE

At the CCHN, humanitarian practitioners come together to develop concrete solutions to current negotiation challenges. Once they do, they test, adapt and share them with the wider CCHN community. Some of the outcomes of this work include strategic negotiation tools, guidelines and learning modules. If you have any questions regarding our research outcomes and guidance, contact us at [email protected].

ImageTitleDateSummaryCategoriesLinkhf:doc_categorieshf:tax:topichf:tax:regionhf:tax:languagehf:tax:years
Humanitarian diplomacy: Humanitarians and their engagement with the diplomatic communityNovember 14, 2024

This research explores the intersection of frontline humanitarian negotiations with diplomatic engagements to enhance humanitarian results.

Reports, Research and Studyreports research-and-studyhumanitarian-diplomacyen2024
Report | 2024 Community DaysAugust 9, 2024

This report presents an overview of the many exchanges which took place in the framework of the 2024 Community Days, …

Annual Meeting Reports, Reportsannual-meeting-reports reports
Report | 2024 World Summit on Humanitarian NegotiationAugust 8, 2024

This report presents an overview of the many exchanges which took place in the framework of the World Summit on Humanitarian Negotiation, the CCHN’s flagship conference. The Summit was held in Geneva, Switzerland, on 27-28 June 2024.

Annual Meeting Reports, External Publications, Reportsannual-meeting-reports external-publications reports
Negotiating healthcare in crises: Briefing noteJune 18, 2024

This briefing note provides insights from the CCHN’s research and the community of practice’s collective experience about negotiating healthcare in …

CCHN Publications, Reports, Research and Studycchn-publications reports research-and-studyhealthcareen2024
Negotiating for protection outcomes: Briefing noteJune 18, 2024

This briefing note provides insights from the CCHN’s research and the community of practice’s collective experiences in negotiating protection outcomes.

CCHN Publications, Reports, Research and Studycchn-publications reports research-and-studyprotectionen2024
Search and rescue operations in the Mediterranean: ReportMay 29, 2024

The research summarises key insights into the unique coping mechanisms developed by frontline negotiators to deal with pressure.

CCHN Publications, Reportscchn-publications reportspressure-managementen2024
Negotiating Under Pressure: Summary reportMay 3, 2024

The research summarises key insights into the unique coping mechanisms developed by frontline negotiators to deal with pressure.

CCHN Publications, Reportscchn-publications reportspressure-managementen2024
Negotiating Under Pressure: Full thematic reportMay 3, 2024

The research provides insights into the unique coping mechanisms developed by frontline negotiators to deal with pressure.

CCHN Publications, Reportscchn-publications reportspressure-managementen2024
CCHN Annual Report 2023April 30, 2024

This report summarises the CCHN’s many activities and achievements over the course of 2023.

CCHN Publications, Reportscchn-publications reportsen2022
Negotiating in disaster contexts: Experiences of first negotiators and first responders in Asia, the Middle East and North AfricaApril 10, 2024

This short report provides an overview of research conducted by the CCHN on negotiating in disaster contexts.

CCHN Publications, Reports, Research and Studycchn-publications reports research-and-studydisastersasia middle-east north-africaen2024
The influence of third parties on humanitarian negotiations with non-state armed groups: about terrorist designations, supporting actors, and intermediariesSeptember 27, 2023

This short report presents research outcomes on the topic of the influence of third parties in negotiations with non-state armed groups.

CCHN Publications, Research and Studycchn-publications research-and-studycrisis-negotiation nsagmiddle-easten2021
Changing interlocutors: mitigating the impact of turnoverSeptember 27, 2023

This short report provides an overview of research outcomes on the topic of mitigating the impact of turnover in humanitarian operations.

CCHN Publications, Research and Studycchn-publications research-and-studycrisis-negotiation turn-overmiddle-easten2021
Access, principles and do no harm: compromising on humanitarian principlesSeptember 27, 2023

This short report provides an overview of the CCHN’s working group’s outcomes on the topic of compromising on humanitarian principles.

CCHN Publications, Research and Studycchn-publications research-and-studycrisis-negotiation humanitarian-principlesmiddle-easten2021
Negotiating with beneficiaries and communitiesSeptember 27, 2023

This short report provides an overview of research outcomes in negotiating with beneficiaries and communities.

CCHN Publications, Research and Studycchn-publications research-and-studycrisis-negotiation negotiating-with-communitiesmiddle-easten2021
Catálogo de talleres y actividades CCHN 2023July 27, 2023

El catálogo de talleres y actividades presenta las oportunidades que ofrece el CCHN para desarrollar competencias de negociación humanitaria e intercambiar en torno a este tema.

CCHN Publications, External Publicationscchn-publications external-publicationsen2023
Catalogue d’apprentissage CCHN 2023July 27, 2023

Le catalogue d’apprentissage présente les opportunités de développement des compétences et de partage sur le thème de la négociation humanitaire offertes par le CCHN.

CCHN Publications, External Publicationscchn-publications external-publicationsen2023
Communities of practice within and across organizations: A guidebookJuly 22, 2023

This guidebook by Etienne Wenger-Trayner, Beverly Wenger-Trayner, Phil Reid and Claude Bruderlein captures the practical experience of the authors with communities of practice. Drawing on examples including the CCHN community of practices, it includes chapters on setting the organizational context, cultivating communities of practice, facilitating meetings and social learning activities, using technology, and articulating the value created. 

External Publications, Research and Studyexternal-publications research-and-studyen2023
Humanitarian Negotiation Processes with GangsJune 30, 2023

Report on the research carried out by the CCHN on humanitarian negotiation processes with gangs.

CCHN Publications, Reportscchn-publications reportsgangslatin-americaen2023
Procesos de negociación humanitaria con pandillasJune 30, 2023

Informe en el que se expone el trabajo de investigación realizado por el CCHN sobre los procesos de negociación humanitaria con pandillas.

CCHN Publications, Reportscchn-publications reportsgangslatin-americaspanish2023
CCHN Learning Catalogue 2023April 28, 2023

The Learning Catalogue present the skills development and sharing opportunities on the topic of humanitarian negotiations provided by the CCHN.

CCHN Publications, External Publicationscchn-publications external-publicationsen2023
CCHN Annual Report 2022March 21, 2023

This report summarises the CCHN’s many activities and achievements over the course of 2022.

CCHN Publications, Reportscchn-publications reportsen2022
CCHN World Summit 2022 | ReportDecember 21, 2022

This report presents the main topics and outcomes discussed at the CCHN World Summit on Frontline Humanitarian Negotiation in 2022.

CCHN Publicationscchn-publicationscchn-world-summitglobalen2021
Setting up humanitarian corridors in zones of hostility – Five essential lessonsApril 5, 2022

Humanitarian corridors constitute one of the most dramatic arrangements humanitarian organisations can set up in conflict environments. They are also …

CCHN Publicationscchn-publicationsen2022
CCHN brochure 2022March 24, 2022
Interpreting in humanitarian negotiations: A guide for humanitarian negotiators and interpretersDecember 15, 2021

This guide provides negotiators and interpreters practical advice on how to best work together and reach a good negotiation outcome.

CCHN Publications, External Publications, Reports, Research and Studycchn-publications external-publications reports research-and-studyinterpretingglobalen2021
CCHN Negotiation Tool Templates (ES)October 28, 2021

Templates of the CCHN Negotiation Tools (ES) for direct and accessible use on the frontlines.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalspanish2021
Middle East Think Tank ReportOctober 6, 2021

The CCHN Middle East Think Tank Report discusses recurring humanitarian negotiation dilemmas in the Middle East based on field experience.

CCHN Publications, Reportscchn-publications reportsnegotiation-toolsglobalen2021
CCHN World Summit 2021 | ReportAugust 30, 2021

The CCHN World Summit 2021 Report offers a concise overview of the events that took place at the hybrid CCHN World Summit 2021.

CCHN Publicationscchn-publicationscchn-world-summitglobalen2021
CCHN Facilitator Handbook (AR)August 1, 2021

The CCHN Facilitator Handbook serves as a guide to facilitators of CCHN peer workshops, in the form of a step-by-step approach to help workshop participants understand and apply the set of tools and methods developed by CCHN.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalarabic2021
Negotiating with interpreters and interpreting during negotiationsApril 1, 2021

This report presents the findings of the research the CCHN carried out with negotiators and professional and non-professional interpreters in preparation for the Peer Circle Discussion (December 2020).

Research and Studyresearch-and-studyinterpreting research-projectsglobalen2021
CCHN Field Manual (ES)February 1, 2021

The CCHN Field Manual on Frontline Humanitarian Negotiation offers a comprehensive and systematic method for carrying out humanitarian negotiations.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalspanish2021
CCHN Negotiation Tool TemplatesJanuary 20, 2021

Templates of the CCHN Negotiation Tools for direct and accessible use on the frontlines.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalen2021
CCHN Geneva Peace Week Report 2020November 20, 2020

This report summarizes the ‘Collective Efforts: How Humanitarian Organizations Ensure and Maintain Access to Deliver Aid and Protection Responding to the COVID-19 Pandemic’ panel discussion. This joint live event was taken place at Geneva Peace Week, on 4 November 2020, hosted by the Geneva Peacebuilding Platform.

Reportsreportsglobalen2020
CCHN Facilitator Handbook (EN)November 1, 2020

The CCHN Facilitator Handbook serves as a guide to facilitators of CCHN peer workshops, in the form of a step-by-step approach to help workshop participants understand and apply the set of tools and methods developed by CCHN.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalen2020
CCHN Facilitator Handbook (FR)November 1, 2020

The CCHN Facilitator Handbook serves as a guide to facilitators of CCHN peer workshops, in the form of a step-by-step approach to help workshop participants understand and apply the set of tools and methods developed by CCHN.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalfrench2020
CCHN Negotiator Handbook (FR)November 1, 2020

The CCHN Negotiator Handbook offers the collection of updated CCHN tools for direct use in current negotiation processes.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalfrench2020
CCHN Facilitator Handbook (ES)November 1, 2020

The CCHN Facilitator Handbook serves as a guide to facilitators of CCHN peer workshops, in the form of a step-by-step approach to help workshop participants understand and apply the set of tools and methods developed by CCHN.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalspanish2020
Humanitarian Diplomatic Practices | Salla TurunenSeptember 19, 2020

This article by CCHN Community Member Salla Turunen (Doctoral Researcher at the Chr. Michelsen Institute (CMI) and the University of Bergen) uses practice theory to propose an analytical framework for humanitarian diplomatic practices.

External Publicationsexternal-publicationsglobalen
CCHN Monthly Forum (July 2020)July 2, 2020

This report summarizes reflections and recommendations during the exchanges of humanitarians, policy-makers, and experts attending the second CCHN Monthly Forum in July 2020.

Reportsreportscovid-19globalen2020
CCHN Field Manual (FR)June 1, 2020

The CCHN Field Manual on Frontline Humanitarian Negotiation offers a comprehensive and systematic method for carrying out humanitarian negotiations.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalfrench2020
CCHN Monthly Forum (May 2020)May 15, 2020

This report summarizes reflections and recommendations during the exchanges of humanitarians, policy-makers, and experts attending the second CCHN Monthly Forum in May 2020.

Reportsreportscovid-19globalen2020
CCHN Monthly Forum (April 2020)April 15, 2020

This report summarizes the reflections and recommendations of humanitarians, policy-makers, and experts attending the CCHN Monthly Forum in April 2020.

Reportsreportscovid-19globalen2020
Annual Meeting Report | 2019January 1, 2020

This report is a summary of the reflections and recommendations of the fourth Annual Meeting of Frontline Humanitarian Negotiators organized by the Centre of Competence on Humanitarian Negotiation in Berlin 26-27 November 2019.

Annual Meeting Reportsannual-meeting-reportsglobalen2019
CCHN Community Assembly 2019 | Naivasha, KenyaDecember 31, 2019

The CCHN Community Assembly 2019 | Naivasha report provides an insight into the discussions that formed the basis for the CCHN toolkit.

CCHN Publicationscchn-publicationsnegotiation-toolsafrica globalen2019 2021
CCHN Negotiator Handbook (EN)November 1, 2019

The CCHN Negotiator Handbook offers the collection of updated CCHN tools for direct use in current negotiation processes.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalen2019
CCHN Negotiator Handbook (ES)November 1, 2019

The CCHN Negotiator Handbook offers the collection of updated CCHN tools for direct use in current negotiation processes.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalspanish2019
CCHN Field Manual (EN)November 1, 2019

The CCHN Field Manual on Frontline Humanitarian Negotiation offers a comprehensive and systematic method for carrying out humanitarian negotiations.

CCHN Publicationscchn-publicationsnegotiation-toolsglobalen2019
Annual Meeting Report | 2018January 1, 2019

This report is a summary of the deliberations that took place at the third Annual Meeting of Frontline Humanitarian Negotiators held from 4-5 December 2018 in Geneva, Switzerland.

Annual Meeting Reportsannual-meeting-reportsglobalen2018
Annual Meeting Report | 2017January 1, 2018

This report is a summary of the deliberations of the second Annual Meeting of Frontline Humanitarian Negotiators organized by the Centre of Competence on Humanitarian Negotiation in Geneva on 5-6 December 2017.

Annual Meeting Reportsannual-meeting-reportsglobalen2017
Annual Meeting Report | 2016November 1, 2016

This report is a summary of the deliberations of the first Annual Meeting of Frontline Humanitarian Negotiators organized by the Centre of Competence on Humanitarian Negotiation at La Pastorale in Geneva on 25 – 26 October 2016.

Annual Meeting Reportsannual-meeting-reportsglobalen2016