Negotiating Under Pressure: Voices from the field

Negotiating under pressure in insecure environments is a critical skill that allows humanitarian responders in the field to help those most in need. In this video, 6 humanitarians talk about their experiences dealing with high-pressure negotiations. This video was presented at the 2019 Geneva Peace Week event on “When lives are at stake: Exploring high-pressure negotiations through storytelling” on 5 November 2019.

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Building Resilience and a Team-Care Focus Group for our Global Community of Frontline Negotiators

Humanitarian professionals are dedicated to assisting vulnerable people in high-risk environments. To do this, they often engage in high-stakes negotiations, during which they face personal, ethical and professional dilemmas. Living and working under such stressful conditions can take a toll on their physical and mental well-being, and many negotiators have expressed the need for self-care tools and peer support.

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Coping with Stress in Frontline Negotiations

Stress management is a central aspect of the CCHN’s work on crisis negotiation. Building on its first retreat in 2018, which had looked at negotiations with non-state armed groups, the CCHN organized a second retreat from 14-18 October 2019 in Caux, Switzerland, focusing on hostage negotiation and extortion with a particular focus on the issue of self and team care in high risk environments.

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